Customer involvement is necessary throughout the entire process from Phase 1. initiation and scope development through Phases 2 6. Execution; Administration & Communications; Project Control Management; Project Checks and; Post Project. For a project to be successful, issues must be quickly and effectively resolved before the project programmatics of budget scope and milestones are negatively impacted. During Project Execution issues are identified, logged and tracked through to resolution. Escalation procedures are used to ensure issues are given the proper level of attention, based on priorities and potential impact to the project and identified risks. Resolution of issues may require changes to a project’s scope. The goal is to assure all changes are documented, tracked, and reviewed with the Stakeholder throughout each and every phase of delivery. In the Project Initiation Phase, an initial Risk Assessment Document is generated. But as projects progress, the probability and impact of risks change and new risks may surface. In each phase risks is continually assessed and actively managed with customer involvement and participation. The goal is to mitigate or minimize risk and to engage everyone involved to actively manage the identified risks. Project Checks are also continuous throughout the delivery of a project. In addition to ensuring that the project delivered meets expectations, information gathered in this phase throughout the project consists of lessons learned, what works or did not work, and what improvements need to be made in the delivery process. This type of examination ensures project success and repeatable positive outcomes throughout the organization.
Typically project schedules are developed by the Project Manager in conjunction with stakeholders (subcontractors, suppliers, others) as well as customer representatives. Active participation in this task ensures that all project components and customer concerns and risk are considered, incorporated and that any potential issues are identified and mitigated. With the objective being to develop realistic schedules that will meet the customer’s timeline for timely delivery of the project. PHI develops project schedules which allow for delivery of quality work on time and within budget and inclusive of all activities necessary to complete the project. We are able to complete projects on time or ahead of schedule by following a structured approach to developing the Phase 1 (Project definition and start up) results with customer and stakeholder input. Our scheduling success comes from a disciplined set of processes that encompass the requirements of our customers and focuses precious resources on:
The highest and toughest priority in a Project Management Delivery Process has to be controlling project costs and respecting the Customer’s Budget on each and every project that we undertake regardless of the delivery method and other project variables. Cost control is undertaken from the beginning in Phase 1 and is controlled through many processes in the delivery process from initial scoping, budgeting through quality controls, subcontractor controls and timely delivery of products, materials and services. Project costs are measured and analyzed in many ways throughout a project, from planning, programming and design through execution, turnover, and post project phases. PHI controls costs through continual and systematic cost management and monitoring to compare actual costs incurred against targeted budget numbers. These cost management processes start with the establishment of budgets based on actual estimates defined in the early project phases. They need to align with scope and quality requirements and be based on realistic, current market conditions taking into account identified risks and risk analysis. Comparing budgets to actual costs throughout the project process is critical to ensure the project is timely and cost-effective and meets all customer expectations for suitability and quality.
16 Years of Experience